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Mail Support info@holidaykart.online
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More Inquiry +91 79766 92033
Last Updated: July 2026
At HolidayKart, we want families to enjoy their Phang Nga Bay experience comfortably and safely.
Child ticket eligibility and pricing are based on the age or height criteria applicable to the selected tour package.
Children who do not meet the applicable child-ticket requirements may require an adult ticket.
Parents or guardians are responsible for supervising children throughout the tour.
Infant participation is subject to the tour operator's safety and ticketing requirements.
Where an infant qualifies for complimentary participation, a separate seat, meal, or activity may not be provided unless specifically stated in the booking.
Parents or guardians must supervise infants at all times.
Children and infants must remain under direct adult supervision while boarding, travelling, and disembarking.
Guests must follow all safety instructions provided by the captain and crew.
Life jackets or other safety equipment must be used where required by the operator.
Parents should take extra care when moving around the vessel, particularly during rough sea conditions.
Participation in canoeing or other water activities is subject to the operator's age, height, safety, and participation requirements.
Young children or infants may require an accompanying adult.
The activity operator may refuse participation where safety requirements are not met.
Parents and guardians are responsible for supervising children during all water activities.
The tour involves travel by boat and may involve waves, boat movement, wet surfaces, and changing sea conditions.
Parents and guardians should consider the age and comfort of children before booking.
Child and infant meals are subject to the inclusions of the selected package.
Infant meals are not automatically included unless specifically stated.
Parents should inform HolidayKart of any food allergies or dietary requirements at the time of booking.
Specific dietary arrangements cannot always be guaranteed.
Where hotel transfers are included, children and infants must follow the transportation provider's safety requirements.
Child seats are subject to availability and should be requested at the time of booking where required.
Parents or guardians are responsible for the safety, supervision, behaviour, comfort, and personal belongings of children and infants throughout the tour.
HolidayKart recommends that parents and guardians use their discretion when deciding whether the boat journey and water activities are suitable for young children or infants.
Last Updated: July 2026
All bookings are subject to availability and confirmation.
Full payment is required to confirm the reservation.
A booking voucher or tour confirmation will be issued upon successful confirmation.
Guests should verify all booking details and notify HolidayKart promptly if any information is incorrect.
The tour operates according to the itinerary confirmed at the time of booking.
The order of island visits and activities may change due to weather, sea conditions, tides, traffic, local regulations, or operational requirements.
The tour operator reserves the right to modify the itinerary when necessary for safety or operational reasons.
The tour is conducted using a big boat or similar vessel as specified in the selected package.
Boat type may vary depending on availability and operational requirements.
Guests must follow all instructions issued by the captain and crew.
The boat may experience movement due to sea conditions. Guests who are prone to seasickness should take appropriate precautions.
The visit to James Bond Island is subject to weather, sea conditions, tides, park regulations, and local operating conditions.
Time spent at the island may vary according to the day's itinerary and operational requirements.
Guests must follow instructions from the guide and local authorities while visiting the island.
Canoeing or other water activities are included only where specifically stated in the selected package.
Activities are subject to weather, sea conditions, tides, safety requirements, and operator availability.
Guests must follow all safety instructions provided by activity staff.
Water activities may be modified or cancelled when conditions are considered unsafe.
Lunch is included only where specifically stated in the selected package.
Buffet lunch or meal arrangements may vary depending on the tour operator.
Menu items are subject to availability.
Guests with food allergies or dietary requirements should inform HolidayKart at the time of booking.
Specific dietary requests cannot always be guaranteed.
Hotel pick-up and drop-off are included only if specifically stated in the selected package.
Pick-up times may vary depending on hotel location, traffic, and operational requirements.
Guests are responsible for being ready at the confirmed pick-up location and time.
The tour operates subject to weather and sea conditions.
The operator may modify, postpone, shorten, or cancel activities where necessary for passenger safety.
Changes made due to safety or operational requirements do not automatically qualify for a refund.
Guests must carry their booking voucher or confirmation.
Guests must follow instructions issued by the guide, captain, crew, and activity operators.
Appropriate and respectful behaviour is expected throughout the tour.
Guests should inform the operator of any relevant medical conditions or mobility limitations before participating in water activities.
Children and infants are subject to the applicable tour operator's age, height, safety, and ticketing requirements.
Parents or guardians are responsible for supervising children and infants throughout the tour.
Please refer to the separate Child & Infant Policy for detailed conditions.
Guests are responsible for their personal belongings, including passports, mobile phones, cameras, wallets, and valuables.
HolidayKart and the tour operator are not responsible for loss, theft, or damage to personal belongings.
HolidayKart acts as a booking facilitator for the James Bond Island tour and the services included in the selected package.
HolidayKart is not responsible for delays, traffic, weather conditions, sea conditions, itinerary changes, boat delays, government restrictions, or other circumstances beyond our reasonable control.
Any refund, rescheduling, or alternative arrangement will be subject to the applicable tour operator's policy.
By completing a booking, guests confirm that they have read, understood, and accepted these Terms & Conditions, together with the applicable Cancellation & Refund Policy, Child & Infant Policy, and Privacy Policy.
Last Updated: July 2026
Cancellations made at least 24 hours before the scheduled tour departure time are eligible for a full refund, subject to the booking conditions.
Cancellations made less than 24 hours before the scheduled tour departure are non-refundable.
Same-day cancellations are 100% non-refundable.
No refund will be provided for guests who fail to arrive at the designated pick-up location.
No refund will be provided for guests who are unavailable at the confirmed pick-up time.
No refund will be provided for guests who miss the tour due to late arrival.
No refund will be provided for unused services due to personal reasons or changes in travel plans.
Requests to change the tour date must be made at least 24 hours before the scheduled departure and are subject to availability and approval by the tour operator.
Requests made within 24 hours may be treated as cancellations and will be non-refundable.
If the tour operator modifies, postpones, or cancels the tour due to unsafe weather, sea conditions, tides, government restrictions, or other safety-related circumstances, HolidayKart will assist with the rescheduling or refund option offered by the tour operator.
Changes to the sightseeing sequence, island stops, canoeing locations, swimming opportunities, or duration due to weather, tides, safety, or operational requirements do not automatically qualify for a full refund where the tour operates.
If access to James Bond Island is restricted or unavailable due to local authorities, weather, sea conditions, or other circumstances beyond the operator's control, the operator may provide an alternative itinerary where possible.
Such changes do not automatically qualify for a full refund.
Changes to the lunch menu, individual dishes, or meal arrangements due to availability or operational reasons do not automatically qualify for a refund.
Approved refunds will be processed through the original payment method wherever possible. The time required for the refund to reach the guest's account may vary depending on the payment provider or bank.
The cancellation conditions stated on the booking confirmation or tour voucher will apply to the specific reservation. Where special promotional or tour-operator-specific conditions apply, those conditions will prevail.
Last Updated: July 2026
At HolidayKart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you enquire about or book the James Bond Island by Big Boat tour through our website.
To process and manage your booking, we may collect:
Full Name
Mobile Number
Email Address
Nationality
Travel Date
Number of Guests
Hotel or Pick-up Details
Guest age information where required for ticketing or activity eligibility
Special Requests or Requirements voluntarily provided by you
Dietary Requirements, where relevant
Information reasonably necessary for arranging transportation, boat, or activity services
Payment information required to process your booking
Your information may be used to:
Confirm and manage your tour booking
Issue booking vouchers or confirmations
Coordinate with the tour operator and boat operator
Arrange hotel transfers where included
Confirm eligibility for applicable activities
Communicate pick-up locations, timings, and itinerary updates
Provide customer support before, during, and after the tour
Process payments and refunds, where applicable
Comply with applicable legal and regulatory requirements
We may share only the information reasonably necessary to fulfil your booking with:
Tour operators
Boat operators
Canoeing or activity providers
Transportation providers, where transfers are included
Restaurants or food service providers, where required
Payment service providers
Government authorities or official bodies where required by law
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Payments may be processed through secure payment gateways or authorised banking channels.
HolidayKart does not intentionally store complete credit or debit card details when payments are processed through third-party payment providers. Payment information is handled according to the security and privacy practices of the relevant payment provider.
We take reasonable technical, administrative, and organisational measures to protect your personal information against unauthorised access, loss, alteration, disclosure, misuse, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Our website may use cookies and similar technologies to:
Improve website functionality
Remember your preferences
Analyse website traffic and usage
Improve website performance
Enhance your browsing experience
You may disable cookies through your browser settings, although this may affect certain website functions.
Your personal information is retained only for as long as reasonably necessary to:
Complete and manage your booking
Provide customer support
Maintain appropriate business records
Comply with legal, tax, accounting, or regulatory obligations
Resolve disputes or complaints
When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.
Depending on applicable law, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent for marketing communications at any time
Ask questions about how your personal information is collected or used
Requests may be subject to applicable legal or operational requirements.
Our website may contain links to third-party websites, payment platforms, or service providers.
HolidayKart is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
HolidayKart may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated version will be published on this page with the revised "Last Updated" date.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact HolidayKart through the contact details provided on our website.
By submitting an enquiry or completing a booking for the James Bond Island by Big Boat tour through HolidayKart, you acknowledge that you have read and understood this Privacy Policy.